Shipping And Return Policies

To help you add the Printify shipping and return policies to your Shopify store, here’s a general overview of what these policies typically entail. You should verify the specifics on the Printify website or through their support channels, as policies can vary or be updated.

Printify Shipping Policy

Shipping Options

• Printify partners with various print providers around the world, and shipping options may vary depending on the provider and the destination.

• Common carriers used include USPS, FedEx, and DHL, among others.

Production Times

• Products are typically produced within 2-7 business days. Production times may vary based on product type and manufacturing location.

Shipping Times

• Shipping times depend on the destination and the shipping method chosen.

For example:

• Domestic (USA): 3-5 business days

• International: 10-20 business days

Shipping Costs

• Costs vary depending on the product weight, shipping method, and destination. Customers can see their shipping costs at checkout.

Tracking Information

• Tracking details are provided once the order has been shipped. Not all shipping methods include tracking.

Printify Return Policy

General Returns

• Since Printify products are custom made and print-on-demand, returns are generally only accepted if there is a problem with the product (e.g., manufacturing error, damaged during shipping).

Faulty Items

• If a product arrives damaged or with a print error, customers are required to report it within 30 days of delivery to qualify for a replacement or refund.

• Photographic evidence of the damage or error must be provided to initiate the process.

Exchange Policy

• Exchanges are typically not supported because each product is custom made. However, if an item is defective, a replacement will be issued.

Refund Policy

• Refunds are issued on a case-by-case basis and generally cover defective items or issues with the order. Refunds do not typically cover buyer’s remorse or errors made by the customer (e.g., wrong size or color chosen).

Return Shipping

• In cases where a return or replacement is justified, Printify typically covers the return shipping costs.

Suggested Addition to Your Store Policy Page

Shipping Policy

Our products are made-to-order with the help of our excellent partner, Printify. Production times are typically between 2-7 business days. Shipping times vary by location and shipping option:

- USA: 3-5 business days

- International: 10-20 business days

Shipping costs are calculated at checkout and vary depending on the destination and shipping method.

Return Policy

Due to the custom nature of our products, returns are accepted only in cases of defects or damages. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds or exchanges for defective items are handled on a case-by-case basis. Please report any issues within 30 days of product delivery.

This template should be customized to fit the specific operations and agreements you have with Printify and reflect any particular nuances of your business model. Always check the latest from Printify directly to ensure compliance and accuracy.