Shipping policy

Products from Acorn to Tree Style Etsy Store are created using Printify.   Printify will take care of customer support for you. 

This means that the following standard Printify refund and return policies will apply to your store:

• Damaged/defective product: A free reprint or a refund will be offered if the customer reports the problem within 30 days of product delivery and provides the required photo proof.
• Returns/exchanges: Since products are only printed once ordered, returns and exchanges are not supported.
• Address issues: If an order is being returned to sender/lost in transit, and an invalid address was provided by the customer, a refund of the order production costs only will be issued to the customer.