Terms of service
Printify Pop-up Store is an all-in-one solution. Printify will take care of customer support for you.
This means that the following standard Printify refund and return policies will apply to your store:
- Damaged/defective product: A free reprint or a refund will be offered if the customer reports the problem within 30 days of product delivery and provides the required photo proof.
- Returns/exchanges: Since products are only printed once ordered, returns and exchanges are not supported.
- Address issues: If an order is being returned to sender/lost in transit, and an invalid address was provided by the customer, a refund of the order production costs only will be issued to the customer.